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Posted: Saturday, December 16, 2017 12:02 AM


Individual in this position would provide support to our audiology staff, with increasing autonomy and direct patient contact under the supervision of an audiologist to provide services to our patients in Northampton and students and schools throughout Massachusetts. Some travel will be required. Activities may include:
● Assist in the testing of infants, young children and adults with disabilities
● Provide troubleshooting of hearing aids, HAT equipment, HA accessories, etc.
● Cleaning hearing aids and performing minor repairs of hearing aids and HAT equipment
● Maintain accurate documentation and correspondence in accordance with clinic protocols
● Maintain clinic inventory, ordering and stocking supplies as needed
● Check in hearing aids/FMs from repair and ready them for pick up
● Provide in-services to schools on proper use of equipment
● Provide ongoing support to schools throughout the school year to assist keeping students on the air
● Manage the ordering, repair processing, and paperwork associated with dispensing of items
● With the attainment of a MA Hearing Aid Dealer and Fitter license:
o Orientation and fitting of new hearing aids/ hearing aid accessories for adult clients
o Assist with testing of adult clients for the purposes of obtaining a hearing aid

● Associates or Bachelor’s Degree in Communication Science Disorders; eligible for MA Audiology Assistant License.

Preferred Skills
● Quality/Compliance: Achieving a standard of excellence with our work processes and outcomes, honoring Organizational policies and all regulatory requirement;
● Customer focus: Striving for high customer satisfaction, going out of our way to be helpful and pleasant, making it as easy as possible on the customer rather than our department or the organization;
● Communication: Balancing listening and talking, speaking and writing clearly and accurately, influencing others, keeping others informed and communicating in a timely manner;
● Collegiality: Being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment;
● Initiative: Taking ownership of our work, doing what is needed without being asked, following through;
● Efficiency: Planning ahead, managing time well, being on time, being cost conscious, thinking of better ways to do things;
● Computer and technology:
● Word Processing, Spreadsheets, Database Skills
● Electronic Presentation Skills, Videoconferencing skills
● Web Navigation Skills; E-Mail Management Skills
● File Management & Windows Explorer Skills
● Scanner Knowledge
● Knowledge of Smartphone and tablet technologies.

Health, Dental, STD, LTD, Life, FSA, HSA, 403(b), vacation, sick, holidays.

Entry level

2-year degree

Please submit letter of interest, resume and salary requirements to:

• Location: Northampton, Springfield

• Post ID: 51658892 springfield is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017